Help Center


General Inquiries

Where's my order?

Why does my order take so long and why is it slower than the others?

The item I ordered doesn't fit! What can I do?

Can I cancel or change my address/order?

I ordered more than one item, but did not receive all of them?

How long am I expecting for my package to arrive?

How do I place an order with Fortist?

Priority vs. Free worldwide shipping: what's the difference?

How do I keep in touch with Fortist?

In general...if you encounter any issues